Frequently asked questions
Are all of your products unisex?

All of our collections are unisex, made with the same slightly weighted super soft combed cotton material, designed oversized!
Can I exchange my order?

UK orders can be exchanged within 14 days of delivery. Please review our Refund Policy for more information on how to start the process. Please note exchanges are limited to the same product — you may select a different size or color only. 

If you’d like a different item or you’re not ready to decide, please select “Return for Store Credit” and repurchase once your credit is issued. Store credit will be issued as an e-gift card, which never expires.

For international returns, contact our customer support team at info@kalmm.uk.co for more information.
I forgot to add an item to my order; can I make a change before it ships?

Once your order has been completed, the order goes almost immediately to processing and then it’s sent to the warehouse to ship. To get your order to you as fast as possible, no changes can be made at this stage. Please place a new order on the website for the additional items.
Can I change the color/size of what I just ordered?

Once your order has been submitted successfully, the order goes almost immediately to processing and then it’s sent to the warehouse to ship. To get your order to you as fast as possible, no changes can be made at this stage. We do, however, offer returns for store credit. Once your order is received, if you are not 100% happy with your purchase, we can happily assist you with a return label.
I am between sizes, what size do you recommend?

Please refer to our size chart for general measurements. Keep in mind all collections are unisex, designed oversized. If you still need assistance, please email us for any additional help.
Do you offer any discounts for first-time buyers?

We offer 10% off for first-time buyers by signing up for our SMS and emails.
Can you help with a damaged product?

We apologize that you received a damaged item. In this rare case please send a photo of the damaged product to info@kalmm.uk.co with your information and we would be happy to help you with a resolution. Please note, any damaged item outside of a 5 day return window cannot be returned or refunded.
Do you have an affiliate program?

If you are an influencer who is interested in working with Kalmm, you may submit your info for consideration at XXXXX.
What Makes Kalmm different?

We use high-quality, ultra-soft slightly weighted fabrics that are both durable and gentle on the skin, ensuring maximum comfort. We also support mental health as the forefront of our brand. We know how hard times can get, you are not alone.