At Kalmm, we aim to ensure your order reaches you as quickly and smoothly as possible. Please review our shipping policy below for details on processing times, delivery estimates, and what to expect once your order is on its way.
All orders are processed and shipped within 1–2 business days after being placed. You will receive a confirmation email with tracking information once your order has been shipped.
Standard shipping typically takes 5–7 business days in transit, depending on your location and the carrier’s schedule.
While we do our best to ensure timely delivery, please note that once your order has been handed over to the shipping carrier, Kalmm is not responsible for unexpected carrier delays caused by weather, high-volume seasons, or other circumstances beyond our control.
If your order has not been delivered within 15 days from the date of shipment, please contact us at support@kalmm.co.uk. We will consider the package lost in transit and promptly arrange for a replacement order at no additional cost to you.
Once your order ships, you’ll receive a tracking link so you can follow its journey to your door. Please allow up to 24 hours for tracking information to update after shipment.
If you have any questions about your order or shipping, please reach out to us at support@kalmm.co.uk. Our team will be happy to assist you.
